How to Schedule a Visit at Pulaski County Detention (Video vs. In-Person)
Scheduling a visit is pretty straightforward once you know which type you're setting up. Here's how Pulaski County Regional Detention Facility handles video visits versus in-person requests, plus what to double-check before you go.
Right now, Pulaski County Regional Detention Facility is directing visitors toward video visitation. In-person visits have been suspended due to COVID-19 until further notice. The facility asks families and friends to create an online video visitation account to visit remotely.
Start by deciding whether you want a video visit (remote) or an in-person visit. Video visits run through the GettingOut system. You can schedule them online through the GettingOut site or at the kiosk in the facility lobby. In-person visits, when available, require you to contact the visitation section and schedule at least 24 hours in advance. That said, in-person visitation is currently suspended due to COVID-19.
- ✓ If you want a video visit: create your online video visitation account, then schedule your visit through the GettingOut system (online or at the lobby kiosk). Visits must be scheduled 24 hours in advance.
- ✓ If you are trying to visit in person: notify the visitation section and schedule at least 24 hours ahead, then confirm whether in-person visitation is currently allowed (it has been suspended due to COVID-19 until further notice).
- Plan at least a day ahead. Visits through the GettingOut system must be scheduled 24 hours in advance.
- Use the GettingOut scheduling options. Schedule online through the GettingOut system, or schedule at the kiosk located in the facility lobby.
- Log in (or create your account). You will need to be logged in before you can schedule a visit.
- Choose a time and submit the request. Pick an available visit time and complete the scheduling steps so your visit is on the calendar.
Note: No way to schedule online? You can use the kiosk in the facility lobby instead. The same 24-hour advance scheduling rule still applies.
- Notify the visitation section. In-person visits require you to notify the visitation section before a visit can be set.
- Schedule at least 24 hours in advance. The facility requires in-person visitation times to be scheduled twenty-four (24) hours ahead.
- Verify in-person visits are currently allowed. In-person visitation has been suspended due to COVID-19 until further notice, so confirm the current status before you make plans.
If you're heading to the facility for a visit, use the visitors' entrance. You'll need to store your belongings in the lockers in the visitors' lobby before going any further.
- ✓ Driver’s license
- ✓ Military ID
- ✓ School ID
- ✓ Law enforcement ID
Fair warning: published visiting hours vary depending on where you look and which type of visit you mean. One source lists GettingOut (Telmate) remote video visiting hours as 7 days a week from 8:00 AM to 10:30 PM. That same source shows an onsite lobby video visitation schedule that generally runs 8:00 AM to 9:00 PM on listed days, with no onsite visits on Thursday. The Pulaski County Sheriff's Office visitation page lists visiting hours as 9:00 a.m. to 7:00 p.m. Before you book a slot or make a trip, verify the current hours directly with the detention facility.
Tip: For additional visitation information, call (501) 340-7001 and select option #1.
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