How to send messages, photos, and packages
Communication at ASPC Tucson-Rincon typically runs through third-party vendor platforms, covering phone calls, video visits, tablet messaging, and other messaging options. Adults applying for in-person, phone, or video visits must pay a one-time, non-refundable $25 background check before visits are approved. If you only accept phone calls from an inmate, you may be exempt from the $25 fee, but you still need to apply for phone privileges through the regular application process. For phone or video services, you'll generally create a vendor account, complete verification steps, add funds or buy credits, then schedule or message through the vendor's system. Transaction fees vary by provider (examples include No Fee, $0.95, and $1.00). ADCRR/Rincon also maintains contraband hotlines for tips and after-hours urgencies.
Search for a loved one and send messages and photos in minutes.
After December 15, 2025, personal mail for someone at Rincon Unit goes through a digital scanning process. To avoid having your mail returned, use the correct address for what you're sending and format the envelope exactly as shown below.
If you send personal mail to someone in ADCRR, your letters won't be handed over as paper anymore. Starting December 15, 2025, most personal mail goes digital—while legal mail, parcels, publications, and official government mail follow different rules.
To send mail directly to Rincon Unit, include the incarcerated person's name and ADC number, then the unit's P.O. Box. Format it like this: Inmate Name and ADC #, P.O. Box 24403, Tucson, AZ 85734.
Create an account with the facility’s approved vendor platform and complete the vendor’s verification steps. Add funds or buy credits if required, then use the vendor’s tools to schedule video visits or manage calling options.
Yes. Adults applying for in-person, phone, or video visits must pay a one-time, non-refundable $25 background check. If you only accept phone calls, you don't have to pay the $25 fee, but you still need to apply for phone privileges through the regular process.
Yes. Vendor transaction fees vary by provider, and some transactions may have no fee while others have small per-transaction charges (examples include No Fee, $0.95, and $1.00).
Getting approved to visit at ASPC Tucson — Rincon Unit comes down to timing, paying the background check fee (if required), and submitting a complete electronic application. Follow these steps to avoid the most common delays.
Staying in touch with someone at ASPC Tucson-Rincon Unit starts with one question: what type of contact do you want? Visits, video calls, and phone calls each have different requirements, and your choice determines whether you'll need to pay a background check fee.
Sending money usually means two things: paying the visitation background-check fee and adding funds to an incarcerated person's account. The rules and payment methods differ, so it helps to handle them separately.
