How Much You’ll Save on Video Calls at SATF After the Securus Switch

CDCR’s cost comparison chart lists video calls at $0.16 per minute under ViaPath and $0.10 per minute under Securus. That’s the same service - video calling - priced differently depending on which provider is active at the facility.

1. Price a 30‑minute call under ViaPath - 30 minutes × $0.16/min = $4.80.
2. Price the same 30‑minute call under Securus - 30 minutes × $0.10/min = $3.00.
3. Calculate what you save - $4.80 − $3.00 = $1.80 saved per 30‑minute call.
4. Convert that to a percent (optional) - $1.80 ÷ $4.80 = 37.5% less for that call length.

1. Start with the free‑minute allowance - CDCR’s chart lists 15 free video minutes every two weeks under ViaPath, and 30 free video minutes per month under Securus.
2. Example: you use 60 minutes of video calls in a month - Under Securus, 30 of those minutes are free, leaving 30 paid minutes.
3. Price the paid minutes under Securus - 30 paid minutes × $0.10/min = $3.00 for the month.
4. Price the same 60 minutes under ViaPath (rate comparison only) - 60 minutes × $0.16/min = $9.60.
5. What the rate change alone suggests - Using CDCR’s per‑minute prices, the Securus rate is cheaper minute‑for‑minute, and the free‑minute allotment is listed as 30 minutes per month under Securus versus 15 minutes every two weeks under ViaPath.

The free minutes also affect your monthly total. CDCR's chart shows ViaPath offered 15 free video call minutes every two weeks, while Securus offers 30 free minutes per month. Those totals look similar on paper, but the timing works differently - ViaPath reset every two weeks, Securus resets monthly. When you place calls (early vs. late in the month) can change how much ends up being paid time.

• ✓ Confirm whether your account is currently on the ViaPath schedule (15 free minutes every two weeks) or the Securus schedule (30 free minutes per month).
• ✓ Track your call timing against the allowance cycle (two‑week vs. monthly) so you don’t accidentally use paid minutes when free minutes are available.
• ✓ Watch your minute totals closely when you’re near the free‑minute limit, since the per‑minute rate changes from $0.16 (ViaPath) to $0.10 (Securus) based on CDCR’s chart.

For SATF families, timing matters. CDCR's rollout schedule lists an institution phone transition date of 2/23 (with caller ID changing) and a tablet transition window of 2/24–2/27 for Substance Abuse Treatment Facility. If your bills look different from last month, those dates explain when the switchover was scheduled.

Need to confirm what's active for your loved one's housing or account? Call SATF directly at (559) 992-7100. The facility address is 900 Quebec Avenue, Corcoran, CA 93212.

These dollar amounts come from CDCR's published cost comparison chart. The chart doesn't cover every detail that might affect your actual bill - like how funding is processed or additional charges tied to your account setup. Verify current pricing before you load money or plan a longer call.

• ✓ Verify the current video call rate shown for your facility/provider: $0.16/min under ViaPath versus $0.10/min under Securus (per CDCR’s chart).
• ✓ Verify the current free video call allotment and its cycle: 15 minutes every two weeks (ViaPath) versus 30 minutes per month (Securus) per CDCR’s chart.
• ✓ Confirm when your account/facility actually moved onto the new provider so you’re comparing charges under the right rate and free‑minute schedule.