SCI Mahanoy
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Guides for This Facility

How to Visit Facility
Professional video visits at SCI Mahoney start with a phone call to the institution. Once you know who to contact and what details to have ready, scheduling and joining your visit is pretty simple.
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How to Contact an Inmate at Facility
If you need to set up a professional video visit with someone housed at SCI Mahoney, the process goes through the facility directly. Here's how the scheduling works, what information you'll need to provide, and what to double-check so you don't miss the connection details.
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How to Send Money to Facility
Sending money so your loved one can buy a tablet or use paid tablet features is pretty straightforward once you know the approved routes. Here's what this facility's DOC guidance specifically supports, and what to double-check before you pay.
Read GuideAt a Glance
Visitation
- Professional visitors must call the SCI and speak to the Superintendent’s Assistant to schedule a video visit and provide specified agency contact details.
- To cancel a professional video visit you must call the Superintendent’s Assistant, who cancels it in IVS and triggers an automated cancellation email.
- The PA Inmate Visitation System (IVS) uses Keystone Login to verify visitor identity.
Communication
- Professional visitors must call the Superintendent’s Assistant to schedule a video visit and provide specified agency contact details.
- To cancel a professional video visit, the professional must call the Superintendent’s Assistant, who cancels it in the IVS and triggers an automated cancellation email.
- JPay processes approved money orders within ten business days and does not require a JPay account to send a money order.
Sending Money
- Tablets and tablet content must be ordered only by the inmate through the DOC commissary; family and friends should send funds via JPay for those purchases.
- JPay processes approved mailed money orders for this facility and does not require the sender to have a JPay account; processing may take up to ten business days.
- Inmates can add funds via a lobby kiosk and use tablet balances for email, music, approved games, and eBooks.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
SCI Mahoney handles professional (attorney and agency) video visitation through the Superintendent's Assistant. To schedule one, call and provide the agency contact details the facility requires. Cancellations go through the same office. Staff cancel the appointment in the PA Inmate Visitation System (IVS), which triggers an automated cancellation notice. IVS verifies visitor identity through Keystone login, so be ready to authenticate when you sign in. For general visits, you'll need to be on the inmate's authorized visitors list and create an IVS account. Bring a current government-issued photo ID showing your date of birth, and make sure the address on your IVS account matches your ID. For video visits, join from the IVS link close to your scheduled time since sessions run back-to-back. There's no waiting area at the facility, so anyone not visiting should wait off-site.
Read full guideCommunication
SCI Mahoney relies on scheduled video visits and vendor services for communication. Professional visitors schedule a video visit by calling the Superintendent's Assistant and providing the required agency contact details. Need to cancel? Call the same office. Staff cancel the appointment in the IVS, and an automated cancellation email goes out to you. If you want to help a loved one get a tablet, know that the inmate must order it through the DOC commissary system. Your part is funding the purchase by sending money through JPay. Approved money orders are processed by JPay within ten business days, and you don't need a JPay account to send one. Many remote services also require a vendor account, identity verification, and facility approval.
Read full guideSending Money
You can send money to someone at SCI Mahoney through JPay or by using the facility lobby kiosk. If you prefer mailing a money order, JPay processes approved money orders even without a JPay account, though processing can take up to ten business days. Tablets at this facility support email, music, approved games, and eBooks. Inmates can add tablet balances using lobby kiosks or other approved deposit methods to pay for commissary and tablet items. You can't buy tablet content directly for an inmate. Most tablet content and purchases must be ordered by the inmate through the DOC commissary, so your role is typically adding funds. Purchases use "links," a micro-currency where one link equals one penny.
Read full guideCommon Questions
Showing 6 of 9How do professional visitors schedule a video visit at SCI Mahoney?
Professional visitors schedule a video visit by calling SCI Mahoney and speaking with the Superintendent's Assistant. You'll need to provide the agency contact details required by the facility.
VisitationWhat ID and information do visitors need for a visit at SCI Mahoney?
Bring a current government-issued photo ID that shows your date of birth. When creating or using your IVS account, use an address that matches what is on your ID.
VisitationCan someone wait on SCI Mahoney grounds while a visitor is inside?
No. SCI Mahoney has no waiting area, so non-visitors cannot wait on facility grounds. Plan to wait off-site.
VisitationHow do professional visitors schedule a video visit at SCI Mahoney?
Call the Superintendent’s Assistant to schedule a professional video visit. You will need to provide the required agency contact details when you set it up.
CommunicationHow can a professional visitor cancel a scheduled video visit at SCI Mahoney?
Call the Superintendent's Assistant to cancel. Staff will cancel the visit in the IVS, and you'll receive an automated cancellation email.
CommunicationCan family or friends buy a tablet for an inmate at SCI Mahoney, and how do I send money?
Family and friends can't order the tablet directly. The inmate must order it through the DOC commissary system. You can fund the purchase by sending money via JPay. Approved money orders are processed within ten business days, and you don't need a JPay account to send one.
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Did You Know?
SCI Mahoney is a Pennsylvania state correctional institution. You can visit in person or by video, as the Pennsylvania DOC supports both types of visitation.
This guide is based on feedback from 114 families and official facility documentation. Learn how we verify