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When Your Phone Rings from (815) 296-8981: What to Know About Calls from Stateville

Getting calls from (815) 296-8981? You're probably wondering if it's legit — and how much it'll cost to pick up. Here's what that number means, a real-world cost breakdown, and how to verify or request a phone block.

• 2 min read • idoc.illinois.gov
When Your Phone Rings from (815) 296-8981: What to Know About Calls from Stateville

Calls from Stateville Correctional Center often show up as (815) 296-8981 on your caller ID. Even if your phone doesn't display the facility name, that number is a quick indicator the call is coming from Stateville.

What you pay depends on how the call is funded. Here's an example from an IDOC/ICSolutions comparison: a 10-minute out-of-state call through a Friends & Family (ICS Pre-Paid) account runs $0.117. That same call paid through commissary funds (by the person in custody) costs $0.088. The payment method matters - which is why identical calls can show different charges.

Heads up: These are example rates from an IDOC/ICSolutions comparison, not a guarantee of current pricing. Your actual cost may vary depending on how charges are calculated.

When Your Phone Rings from (815) 296-8981: What to Know About Calls from Stateville

Need to stop contact? IDOC has a

To check whether a phone block is already in place for a specific person, contact Securus at 1-800-844-6591. If you've submitted a restriction request (or aren't sure what's active), this verification step clears things up.

  • ✓ Get the IDOC “Mail Stop and Phone Restriction Request” form
  • ✓ Mail the form to the Warden (as the form instructs)
  • ✓ Call Securus at 1-800-844-6591 to verify a phone block has been placed on the named individual in custody

Use the $0.117 (Friends & Family / ICS Pre-Paid) and $0.088 (commissary-funded) figures as a sanity check - not a final price list. Rates change, and fees can add up. Before you load money onto an account or start accepting regular calls, confirm current pricing directly with the phone provider.

Tip: For current account setup instructions, restriction requests, or block verification, go straight to the source - the vendor for phone account questions, and the Warden or Securus (1-800-844-6591) for restrictions and block confirmation.

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