General guidance for Sending Money
Sending Money at Statesville Correctional Center, IL: start with our general sending money guide, then confirm details with the facility at (815) 727-3607.
Find inmate search, visitation, mail, phone, and commissary information for Statesville Correctional Center in Crest Hill, IL. Use this guide to confirm facility details and next steps.
Search for a loved one and send messages and photos in minutes.

Your first in-person visit goes smoothly when you handle the basics in the right order. Here's how to confirm where your loved one is housed, make sure you're on the approved list, schedule online, and show up ready for check-in.
Read Guide
Video visits are a solid way to stay connected, but they go smoother when you know the system and prep your device ahead of time. Here's how video visitation works at Statesville and what to do before your scheduled time.
Read Guide
Sending mail to someone in IDOC custody? Here's the key thing to know: most non-privileged mail gets digitized and delivered to their tablet as a scan. Publications follow different rules — including a publisher-only requirement that kicks in September 30, 2025.
Read GuideBased on official sources and community feedback.Learn how we verify
Visiting at Statesville Correctional Center takes some prep, but it's manageable once you know the rules. Complete the on-site visit sign-up without long pauses — the system times out after 30 minutes of inactivity and can cancel your session. Arrive at least 10 minutes early. People, vehicles, and anything brought onto State property are subject to search. Adult visitors (18+) need two forms of ID, including one state-issued photo ID, plus vehicle information. First-time visitors must complete the required PVI form before arriving. Leave electronics, food, drinks, purses, and keys out of the visiting room. Free small lockers are available — you'll carry the locker key inside. No medication is allowed except properly labeled, physician-prescribed heart medication or inhalers. Dress code rules: knee-length bottoms, no see-through clothing, nothing sexually explicit.
Read full guideStatesville Correctional Center uses ICSolutions for video visitation. You'll need to register with ICSolutions and schedule visits through their system. When setting up your account, enter your GTL Visitor ID to help speed approval, then complete the vendor's identity verification. Plan around strict limits: someone in custody can receive only one video visit per day and two per week — even if they're in restrictive housing. There's also a daily blackout window from 2:30pm to 4:30pm due to institutional count procedures. During visits, prohibited behavior (nudity, sexual behavior, weapons/drugs, STG graphics, unlawful activity, recording, or non-stationary video) can end or block your session.
Read full guideStatesville Correctional Center scans most incoming non-privileged mail. Staff scan in color — front and back of the envelope plus each enclosed item — then upload the images as a PDF to the person's tablet bulletin board. The original paper isn't delivered. Legal or privileged mail is handled separately, but it must be clearly marked as "privileged" or "legal" and include the sender's name, title, and address. Some categories like certain publications and official government documents may follow different handling under IDOC rules. Banned mail includes anything with stains or perfume, glitter or crayon, added textures, or return-address stickers. Hardback books aren't allowed either. If someone can't access a tablet, paper photocopies may be available on request.
Read full guideSending Money at Statesville Correctional Center, IL: start with our general sending money guide, then confirm details with the facility at (815) 727-3607.
You have 30 minutes of inactivity before the Statesville visit sign-up session times out. Complete the sign-up in one go so your session doesn’t get canceled.
VisitationAdults must bring two forms of identification, including one state-issued photo ID, and be prepared to provide vehicle information. Before your first visit, prospective adult visitors (except legal visitors and government officials) must complete the Prospective Visitor’s Interview (PVI) form.
VisitationNo. Electronics, food, drink, purses, and keys aren’t allowed in the visiting room. Use the free small lockers to secure personal items and carry the locker key into the facility; expect searches of people, vehicles, and belongings on arrival.
VisitationSomeone at Statesville may receive one video visit per day and two video visits per week. The two-per-week limit applies even if they are in restrictive housing.
CommunicationYes. Register with ICSolutions to schedule video visits. When creating your account, enter your GTL Visitor ID to help speed approval.
CommunicationYes. Video visits are not scheduled between 2:30pm and 4:30pm because of institutional count procedures.
CommunicationSearch for your loved one to start communicating today
This page covers Statesville Correctional Center in Illinois. If you're signing up for an in-person visit, complete the sign-up session within 30 minutes — the system will time out after 30 minutes of inactivity.
This guide is based on feedback from 52 families and official facility documentation. Learn how we verify