Vienna Corrections Center, IL

All in-person visits at Vienna Corrections Center must be scheduled through SignUpGenius. The sign-up page times out after 30 minutes of inactivity, so complete your booking in one sitting. Plan to arrive at least 10 minutes early for check-in. Adult visitors need two forms of ID, including a current state-issued photo ID, and you'll be asked for vehicle information. First-time adult visitors must complete a Prospective Visitor's Interview (PVI) form DOC 0148 unless electronic approval is already on file. Providing false information can lead to restricted or revoked visitation privileges. Visitors, vehicles, and property on State property are subject to search. Refusing a search can result in denial or restriction. Electronics, food, drinks, purses, and most personal items aren't allowed in the Visiting Room, but free small lockers are available. The only medication permitted inside is physician-prescribed heart medication or an inhaler. No other pills are allowed.

Vienna Corrections Center uses ICSolutions for both off-site video visitation and phone services. To set up a video visit, register with ICSolutions and schedule through their website (not by calling the facility). Download and test the vendor app before your visit to avoid technical issues. A person in custody may receive one video visit per day and no more than two per week. General-population and protective-custody video visits can include up to three approved visitors. All video visits are monitored and recorded, can be ended for rule violations, and are not confidential (attorney-client privilege does not apply). Prohibited conduct includes nudity, sexual behavior, showing weapons or drugs, STG paraphernalia, and visitor recording. Phone service also runs through ICSolutions, with domestic rates listed at $0.008 per minute. You can fund calls through Friends and Family prepaid accounts, or the person in custody can purchase minutes from their trust account. ICSolutions customer service can help with questions or transfer issues.

You can add money for commissary, phone time, and other trust-account needs at Vienna Corrections Center using facility-approved options like online vendors, kiosks, retail agents, or vendor mail-in methods. Before sending anything, confirm the incarcerated person's full name and booking or ID details so the deposit posts correctly. For phone funding, Vienna uses ICSolutions Friends & Family prepaid accounts. Phone minutes can also be purchased through commissary and charged to the inmate's trust account. One thing to know about the Securus to ICSolutions vendor transition: Securus Advance Connect balances will not transfer automatically. You'll need to contact Securus directly to request a refund. Expect a one to two day phone-service interruption, though delays could run longer. Electronic deposits usually post faster than mailed payments.