How to receive calls from someone at Westchester County DOC
You can arrange to receive collect calls from someone in Westchester County DOC custody through ViaPath Technologies. Residents cannot receive incoming phone calls or telephone messages.
Westchester County DOC’s phone system lets you set up a ViaPath Technologies account to receive collect calls from residents.
Under Westchester County DOC’s telephone rules, residents cannot receive incoming phone calls or telephone messages.
To arrange to receive a resident’s collect calls, call ViaPath Technologies toll-free at (800) 483-8314 to set up an account.
For ViaPath customer service, call (877) 650-4249. You may also write to Advance Pay Service, Dept. 1722, PO Box 209722, Dallas, TX 75320-9722.
If there is an emergency or a death in the family, Westchester County DOC requires you to contact the shift supervisor.
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