Mail and Communication Information at Westchester County Department of Correction
For postal mail to someone in Westchester County Department of Correction custody, use the recipient’s name, PO Box 10, Valhalla, New York 10595. You can also send letters, color photos and greeting cards through the direct-print service at www.westchestercountymail.com. Photos showing the inside of the facility, nudity, gang signs or illegal activity will not be delivered. Property drop-off is separate from sending mail. You must have a valid photo ID to leave property for a person in custody. Packages for male and female residents are accepted Monday through Friday from 9 to 10:45 a.m. and 1:30 to 4:30 p.m.; the window is closed between those periods. Check the applicable male or female acceptable-items list before choosing what to bring. Confirm drop-off hours with the facility before you travel. You cannot call someone in Westchester County Department of Correction custody or leave them a phone message. If there is an emergency or a death in the family, you must contact the shift supervisor. For information about someone in custody, call the department’s information number at (914) 231-1000. The department can provide bail status and amount, the arresting agency and visiting information.
Common Questions
How do I address mail to someone in custody?
Address your mail to the person’s name, PO Box 10, Valhalla, New York 10595.
Can I send letters and photos online?
You can send color photos, letters and greeting cards through the direct-print service at www.westchestercountymail.com. Photos showing the inside of the facility, nudity, gang signs or illegal activity will not be delivered.
When can I drop off property, and what do I need?
You must bring a valid photo ID to leave property. Packages for male and female residents are accepted Monday through Friday from 9 to 10:45 a.m. and 1:30 to 4:30 p.m. The package window is closed from 10:45 a.m. to 1:30 p.m. Check the applicable male or female acceptable-items list to determine what you may bring.
Can I call someone in custody or leave a message?
No. People in custody cannot receive phone calls or messages. If there is an emergency or a death in the family, you must contact the shift supervisor.
Whom can I call for information about someone in custody?
You can call (914) 231-1000 for information about someone in Westchester County Department of Correction custody. The department can provide bail status and amount, the arresting agency and visiting information.
How can I send photos to someone in custody?
You can use the direct-print service at www.westchestercountymail.com to send color photos, letters and greeting cards to someone in custody.
What photos will not be delivered through the direct-print service?
When you use the direct-print service, photos showing the inside of the facility, nudity, gang signs or illegal activity will not be delivered to the recipient.
General Guidance
For background information, read our general mail and communication guide. Facility instructions above take precedence.
Find an Inmate at Westchester County Department of Correction
Search for a loved one and send messages and photos in minutes.
