Whiteville Correctional Facility

You need visitor approval before you can visit Whiteville Correctional Facility, and approval does not replace the required appointment. Complete the TDOC visitation application using the appropriate adult or minor submission guide, then submit it to the institution where the person you want to visit is assigned. Every visitor needs approval, regardless of age. Applications should be approved or denied within 30 days of receipt. The incarcerated person receives the decision and must tell you the outcome. Once approved, call 731-254-9400, extension 40821, Saturday through Wednesday from 7 a.m. to 4 p.m., to arrange your appointment. Those hours are for booking contact, not visits. TDOC requires appropriate clothing and footwear for visitors of every age, and facility staff may further define the requirements. Every visitor must pass through multiple security screenings, including a body scanner. Before you travel, confirm your appointment and local visit requirements with Whiteville staff.

To address a letter to someone at Whiteville Correctional Facility, use the inmate-letter destination effective November 3, 2025: P.O. Box 247, Phoenix, MD 21131. This is separate from the prison's Tennessee address. Write Whiteville Correctional Facility on the first line, followed by the recipient's first and last name, then their TDOC ID number. Put P.O. Box 247 on the next line and Phoenix, MD 21131 on the final line.

You can contact Whiteville Correctional Facility at 731-254-9400 with questions about telephone communication with someone housed there. This is the general facility contact number. For the facility’s advertised telephone information, go to https://www.corecivic.com/facilities/whiteville-correctional-facility and select “Download” under “Visitation & Contact Instructions.” CoreCivic describes this resource as covering telephone information, visiting and sending mail.

If you want to send money to someone at Whiteville Correctional Facility, open https://www.corecivic.com/facilities/whiteville-correctional-facility and find “Download Money Transfer Instructions.” Select “ViaPath Instructions” for the procedures and guidelines for sending money. For general facility inquiries, you can call 731-254-9400.