Will County Adult Detention Facility
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Guides for This Facility

How to Visit Will County Adult Detention Facility (IL)
Visiting at Will County Adult Detention Facility is appointment-based, and a couple of rules can stop a visit before it starts. Here's how to schedule, show up ready, and avoid common problems.
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How to Contact an Inmate at Will County Adult Detention Facility (IL)
Want to talk with someone housed at Will County Adult Detention Facility? Start with the phone setup. Inmates can only make collect calls to numbers registered through Smart Communications (SmartJailMail). If your number isn't in the system, the call simply won't connect.
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How to Post Bail at Will County Adult Detention Facility (Bond Lobby, Hours, Fees)
Posting bail is stressful—especially if you've never done it before. Here's exactly how to post bail at Will County Adult Detention Facility: where to go, what they accept, and what to know if you're paying by card or from out of state.
Read GuideAt a Glance
Visitation
- Most inmates may have two 30-minute visits each week under the facility's liberal visitation schedule.
- Visits are scheduled first-come, first-served and cannot be scheduled more than 48 hours in advance.
- To schedule a visit call 815-774-7950 during visitation hours 9:15 am–12:00 pm and 1:00 pm–4:15 pm.
Communication
- Inmates can only make collect calls to phone numbers set up to receive calls via an account with Smart Communications (smartjailmail.com).
- To receive calls, the incarcerated person must add your number to their approved call list.
- Create an account with the facility’s approved communications vendor and complete any identity or visitor verification before trying to accept calls or video visits.
Sending Money
- Bail may be posted 24 hours a day at the Facility’s Bond Lobby on Ottawa Street.
- The facility accepts American Express, Visa, Mastercard, and Discover for bail payments, and credit card bail payments incur a fee based on the bail amount.
- Bail payments are not accepted online and the Sheriff’s Office will not contact you to request bail payments or accept Venmo or CashApp.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting at Will County Adult Detention Facility takes a little planning, but the basics are straightforward. Most inmates are allowed two 30-minute visits each week under the facility's liberal visitation schedule. Visits are first-come, first-served and can't be booked more than 48 hours in advance. Visitors must be 17 or older (or accompanied by a parent or legal guardian). To schedule, call 815-774-7950 during visitation hours (9:15 am to 12:00 pm and 1:00 pm to 4:15 pm). Arrive at the Video Visitation Center 15 minutes before your scheduled time. Anyone incarcerated at the facility within the last 30 days is not allowed to visit. Temporary guidelines effective June 17, 2020 may limit visits to one per week until Phase 4, cap visitors at two per visit until Phase 5, and require face coverings. Expect visitor searches, and know that visits may be monitored or recorded.
Read full guideCommunication
Will County Adult Detention Facility uses Smart Communications for inmate telephone service. Inmates can only place collect calls to phone numbers configured to receive them through a Smart Communications account, so register at smartjailmail.com and make sure your number is set up correctly. The incarcerated person also needs to add your number to their approved call list. Phone and video communications run through the vendor platform and are typically monitored and recorded. Complete any identity or visitor verification the vendor requires. Before a scheduled call or video visit, create and fund your account, then test the vendor app or other access method so you don't miss anything.
Read full guideSending Money
Bail for someone at the Will County Adult Detention Facility can be posted 24/7 at the facility's Bond Lobby on Ottawa Street. Online bail payments are not accepted, and the Sheriff's Office will never contact you to request bail money or accept payments through Venmo or CashApp. Major credit cards are accepted (American Express, Visa, Mastercard, and Discover), though credit card payments include a fee based on the bail amount. If you need to post bail from out of state, you'll need to use an approved money transfer method. Contact the Will County Circuit Clerk at the number provided for instructions. For other deposits (commissary, phone, fines), confirm the person's full name and booking/ID or date of birth before sending funds. Approved electronic deposits usually post faster than mailed payments.
Read full guideCommon Questions
Showing 6 of 10How do I schedule a visit at Will County Adult Detention Facility?
Call 815-774-7950 during visitation hours (9:15 am–12:00 pm and 1:00 pm–4:15 pm) to book a visit. Appointments are first-come, first-served and cannot be scheduled more than 48 hours in advance.
VisitationHow long are visits and how often can an inmate receive visits?
Most inmates can receive two visits per week. Each visit lasts 30 minutes under the facility’s visitation schedule.
VisitationAre there special or temporary COVID-era rules for visiting Will County ADF?
Yes. Temporary guidelines effective June 17, 2020 may limit visits to one per week until Phase 4, cap visitors at two per visit until Phase 5, and require face coverings.
VisitationHow can I receive phone calls from an inmate at Will County Adult Detention Facility?
Inmates can only make collect calls through Smart Communications. Set up an account and configure your number to receive calls at smartjailmail.com, and make sure the incarcerated person adds your number to their approved call list.
CommunicationDo I need to register with a vendor to use video visits or phone services?
Yes. You need an account with the facility's approved communications vendor, and you may need to complete identity or visitor verification. Set up and test the vendor app or web access before your scheduled visit or call.
CommunicationHow do I schedule a video visit at Will County Adult Detention Facility?
Schedule video visits using the facility's published video visitation process. Some visits may be booked through the vendor system or the Video Visitation Center. Check the facility's visitation information for specific steps and hours.
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Did You Know?
The Will County Adult Detention Facility Bond Lobby on Ottawa Street accepts bail 24 hours a day, 7 days a week. Here's what you need to know about the facility.
This guide is based on feedback from 56 families and official facility documentation. Learn how we verify