How to Contact an Inmate at Will County Adult Detention Facility (IL)

Want to talk with someone housed at Will County Adult Detention Facility? Start with the phone setup. Inmates can only make collect calls to numbers registered through Smart Communications (SmartJailMail). If your number isn't in the system, the call simply won't connect.

For general questions, you can contact the Will County Adult Detention Facility at 95 South Chicago Street, Joliet, IL 60436. The main phone number is 815-740-1250.

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• ✓ Set up your phone number to receive collect calls using an account with Smart Communications (SmartJailMail).
• ✓ Complete the SmartJailMail sign-up before you expect to receive a call from the facility.
• ✓ If you are not getting calls, re-check that the specific phone number you want to use is the one attached to your Smart Communications account.

1. Call the Video Visitation Center at 815-774-7950 to schedule a visit.
2. Call during the posted scheduling window (see the hours below), since scheduling is handled during those times.
3. Confirm your visit details during the call so you know exactly when and where to go.
4. Plan around the typical visit limit. Most inmates are allowed two 30-minute visits each week.

Before you sit around waiting for a call that never comes, check the basics on your end. Your phone number needs to be authorized for collect calls through Smart Communications, and your SmartJailMail account must be fully set up and active for that exact number.

For video visits, confirm current scheduling availability by calling the Video Visitation Center at 815-774-7950. Even when hours are posted, schedules and procedures can shift. A quick call can save you a wasted trip.

Visit limits are worth double-checking when you schedule. Most inmates are allowed two 30-minute visits each week. If you need a general point of contact while sorting things out, the facility's main address is 95 South Chicago Street, Joliet, IL 60436, and the phone number is 815-740-1250.