How to send messages, photos, and packages
Will County Adult Detention Facility uses Smart Communications for inmate telephone service. Inmates can only place collect calls to phone numbers configured to receive them through a Smart Communications account, so register at smartjailmail.com and make sure your number is set up correctly. The incarcerated person also needs to add your number to their approved call list. Phone and video communications run through the vendor platform and are typically monitored and recorded. Complete any identity or visitor verification the vendor requires. Before a scheduled call or video visit, create and fund your account, then test the vendor app or other access method so you don't miss anything.
Search for a loved one and send messages and photos in minutes.
Missing the right address format or booking number? Your letter probably won't get delivered. Use the exact format below, keep your envelope simple, and skip the common items that get sent back.
Sending mail to someone at Will County Adult Detention Facility is straightforward—if you follow the rules. Use the checklist below to make sure your letter doesn't get returned, delayed, or sent to property.
Mail rules at Will County Adult Detention Facility are strict. A small mistake can mean your letter or photos never make it through. Use the lists below to screen your mail before you send it.
Inmates can only make collect calls through Smart Communications. Set up an account and configure your number to receive calls at smartjailmail.com, and make sure the incarcerated person adds your number to their approved call list.
Yes. You need an account with the facility's approved communications vendor, and you may need to complete identity or visitor verification. Set up and test the vendor app or web access before your scheduled visit or call.
Schedule video visits using the facility's published video visitation process. Some visits may be booked through the vendor system or the Video Visitation Center. Check the facility's visitation information for specific steps and hours.
Want to talk with someone housed at Will County Adult Detention Facility? Start with the phone setup. Inmates can only make collect calls to numbers registered through Smart Communications (SmartJailMail). If your number isn't in the system, the call simply won't connect.
Posting bail is stressful—especially if you've never done it before. Here's exactly how to post bail at Will County Adult Detention Facility: where to go, what they accept, and what to know if you're paying by card or from out of state.
Posting bail is usually time-sensitive. Here's where to go at Will County Adult Detention Facility, what payment methods they accept, and what to do if you're paying from out of state.
