How to send messages, photos, and packages
Winnebago County Jail uses GTL for inmate phone service. GTL publishes per-minute calling rates for both intrastate and interstate calls, so check their rate listings to confirm current charges and set up funding. Since phone service runs through a vendor, you'll need to create an account with GTL and complete their verification and setup steps before you can place or receive calls. All personal visits at the Winnebago County Justice Center are video visits, held in the facility's video visitation room at 650 West State Street, Rockford. For scheduling details and visit rules, call the facility's video visitation line. Keep in mind that calls and electronic communications are generally monitored and recorded. People in custody can usually only call numbers on an approved list.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at Winnebago County Jail? Here's what you need to know: personal mail gets digitized and delivered to your loved one's in-cell tablet. Getting the Phoenix, MD address right—with the exact name and MID# format—is key to making sure your letter actually arrives.
Mail for someone at Winnebago County Jail works differently than you might expect. Here's the exact address to use, what gets rejected, and how delivery works now that personal mail is scanned and delivered to tablets.
GTL provides inmate phone service for Winnebago County Jail. GTL publishes per-minute intrastate and interstate calling rates, so check the GTL rate listings for the exact charges.
All personal visits are video visits held in the video visitation room at 650 West State Street, Rockford, IL. For scheduling or visit questions, call the facility’s video visitation contact number.
Start by creating an account with the facility's approved communications vendor and completing any identity or visitor verification they require. Video visits are typically scheduled through the vendor's system rather than by calling the jail directly.
At Winnebago County Jail, commissary spending limits depend on where the person is housed. Here are the weekly caps, how orders work inside each housing unit, and what happens if an order arrives after someone is released.
Staying in contact with someone at Winnebago County Jail comes down to three options: scheduled video visits, phone calls, and mail. Here's how each one works, and what you need to do upfront so you don't get turned away or delayed.
At Winnebago County Jail, visits are weekend-only and conducted by video. The inmate has to request them ahead of time. The key deadline to remember: Thursday at noon. Miss it, and your visit gets pushed to the following weekend.
