What Happens on Commissary Delivery Day at Daviess County (and What Your Loved One Needs to Do)
Commissary delivery day moves fast at Daviess County. When your loved one knows what to do—line up, show ID if asked, check the order before opening the bag—problems are easier to avoid, and mistakes get fixed faster.
When commissary staff arrive on delivery days, anyone with an order needs to be ready to line up. The goal is straightforward: get orders to the right people quickly, without delays that could mean missed deliveries.
Staff may ask for ID during distribution. This check confirms the commissary bag goes to the right inmate - so your loved one should treat it as part of the process, not something optional.
Once they have the bag in hand, the next step matters: inspect the order for accuracy before opening it. This is the window to catch missing items, wrong items, or other problems while they can still be fixed.
If your loved one misses delivery, the order isn't tossed. Daviess County holds it and delivers at the end of the day or the next business day. Still, being there when commissary staff come through avoids the hassle.
The most important moment on commissary delivery day happens right after the bag is handed over. Your loved one needs to check the order for accuracy before opening it. If something's wrong, they should report it to commissary staff while the bag is still sealed. That "before opening" part is what protects their ability to get errors fixed. Missing item? Wrong product? Anything that doesn't match expectations? Speak up immediately while staff are still there and the bag is unopened.
Warning: If no issues are reported and your loved one opens the bag, the order is considered correct and accepted as-is.
When there's a problem with delivery, timing matters. Your loved one must report the issue before opening the bag. Once they do, commissary staff will verify whether an error occurred and handle the correction from there.
After staff confirm the error, account corrections happen the next business day. The fix isn't instant, but there's a clear timeline for when the account gets updated.
If your loved one is released before commissary delivery, Daviess County posts a credit to their account the next business day. The order won't be delivered after release, but the money won't be left hanging either.
- ✓ Place commissary orders on the kiosk under the “New Order” tab by midnight CST on Sundays and Wednesdays to receive the order on the next delivery date.
- ✓ Once an order is submitted on the kiosk, it can’t be cancelled or changed.
- ✓ The maximum purchase amount is $150 per inmate per commissary day, including hot/cold cart items and nicotine patches.
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