How to send messages, photos, and packages
If you're trying to figure out communication options for Floyd County Detention Center, start with the county's published contact info for general questions. Floyd County's public pages list numbers like the McDowell office phone (606-377-2075) and Tax Division contacts. For reaching an inmate directly, Kentucky facilities commonly use third-party vendors for phone calls, video visits (on-site or remote), secure messaging, tablet systems, and traditional mail. Calls and electronic messages are typically monitored or recorded. Attorney communications may be handled differently depending on the facility and vendor rules. To use video visits or messaging, you'll need to create an account with the approved vendor and get approved before scheduling anything. Phone calls are normally initiated by the incarcerated person using collect, debit, or prepaid options.
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Start by creating an account with the facility's approved communications vendor (on the web or through their app) and request approval. Once you're approved, use the vendor's scheduling tools to book video visits or send electronic messages.
For general county contact questions, use the numbers listed on Floyd County’s public pages, including the McDowell office phone (606-377-2075) and Tax Division contacts (phone 606-886-8965, fax 606-949-2021). These are best for non-emergency, administrative inquiries about county services.
Generally, no. In Kentucky facilities, inmate calls and electronic messages are typically monitored or recorded. Attorney communications may be treated differently, but the exact privacy rules depend on the facility and vendor.
Trying to reach someone at Floyd County Detention Center? Start by getting the right phone numbers, then confirm the facility's current rules for calls, mail, and visits.
Need a copy of a crash report? The Floyd County Sheriff's Office has a few strict requirements that can slow things down if you miss them. Here's what to know before requesting in person or by mail.
Trying to reach the Floyd County Sheriff's Office? Pick the right location first: Prestonsburg handles mail and serves as the main street address, while McDowell is where you'll find the posted office phone number.
