Mail and Communication at IAH Secure Adult Detention Facility (also identified as IAH Polk Adult Detention Facility / IAH Detention Center)

When you send a letter to a detainee at IAH Polk Adult Detention Facility, include the last four digits of the detainee’s A-number and your name and address. Incoming mail is screened for contraband and inspected by the delivering officer, but it is not read when opened. Detainees may seal outgoing letters and place them in the provided receptacle. Facility staff route outgoing mail to the appropriate postal office within 24 hours after receiving it, and the housing units have a posted mail pickup and delivery schedule. If a detainee leaves or transfers, only legal mail is forwarded. General correspondence is marked “Return to Sender” and returned to the post office. Use the contact route that matches what you need. For routine information about someone housed at IAH Polk Adult Detention Facility, call (936) 967-1700 between 8 a.m. and 4 p.m. Have the person’s first, last and any hyphenated names ready, as well as aliases, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to leave an urgent message, call (936) 967-8000 and give the detainee’s full name and alien registration number. You must also provide your name and a telephone number where you can be reached, and the facility will give the message to the detainee. For a non-confidential message, the facility has tablets that can receive messages. Follow the MTC instructions for IAH Detention Center to use that option.

Facility Information

Related Facility Guides

Common Questions

What information must I include on a letter?

Include the last four digits of the detainee’s A-number, plus your name and address.

Is incoming mail inspected?

Incoming mail is screened for contraband. It is inspected by the delivering officer but is not read when opened.

Can detainees send outgoing mail?

Detainees may seal outgoing letters and place them in the provided receptacle. Facility staff route outgoing mail to the appropriate postal office within 24 hours after receiving it.

What happens to mail if a detainee leaves or transfers?

Only legal mail is forwarded after a detainee leaves or transfers to another facility. General correspondence is marked “Return to Sender” and returned to the post office.

Can a detainee at IAH Polk receive an incoming call?

No. Detainees cannot receive incoming calls. To leave an urgent message, call (936) 967-8000 and provide the detainee’s full name and alien registration number, along with your name and a telephone number where you can be reached. The facility will give the message to the detainee.

What information do I need when calling about a detainee?

Have the person’s first, last and any hyphenated names ready, along with any aliases, date of birth and country of birth. Call (936) 967-1700 between 8 a.m. and 4 p.m.

Can I send a non-confidential tablet message?

Yes. The facility has tablets that can receive non-confidential messages. Follow the MTC instructions for IAH Detention Center to use this option.

General Guidance

For background information, read our general mail and communication guide. Facility instructions above take precedence.

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