New Haven Correction Center

Physical Address
391 Shaker RdEnfield, CT, 06082

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Guides for This Facility

At a Glance

Visitation

  • You must be placed on the inmate's approved visiting list before you can visit.
  • In-person visits are limited to no more than two visitors, children included.
  • Visitors must arrive at least 15 minutes before a scheduled visit to check in; lateness can shorten or cancel the visit.

Mail & Letters

  • Every piece of mail must include the inmate's full name, inmate number, and the facility address.
  • There is no overall limit on letters an inmate may send or receive except as a disciplinary penalty.
  • Books and magazines are accepted only if new and shipped directly by the bookstore, club, or publisher and are subject to review.

Sending Money

  • You do not need to be on an inmate’s approved visitor list to send a money order or electronically deposit funds.
  • Mail money orders with the Inmate Trust Fund Remitter Form to Inmate Trust Fund, P.O. Box 290800, Wethersfield, CT 06129-0800 and include the inmate’s full name and correctional ID.
  • Allow at least 10 working days for mailed money orders to be posted to an inmate’s account; call 860-692-7670 with questions.

Contact Info

  • The Office of Victim Services mailing address is 225 Spring Street, 4th Floor, Wethersfield, CT 06109 and its email is OVS@jud.ct.gov.
  • When filing an application seeking release or other relief, make three copies of the JD-VS-3 form and attach the original to your application.
  • Send one copy of the JD-VS-3 to the Office of Victim Services and one copy to DOC Victim Services as part of the required distribution.

Facility Info

  • Bringing controlled drugs, liquor, firearms, weapons, explosives, currency, ropes/ladders or instruments to aid escape into the facility is a crime under Connecticut law.
  • Possessing or conveying an electronic wireless communication device into the institution or using such a device to take images is prohibited and violators will be prosecuted.
  • The Department of Correction does not provide transportation to correctional facilities.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Before visiting New Haven Correction Center, you must be on the inmate's approved visiting list—and you'll need valid photo ID at check-in. Visitors under 16 need a birth certificate plus one additional document showing the child's name. In-person visits allow no more than two visitors total (children included), and authorized contact visits permit a brief embrace and kiss at the beginning and end. The facility doesn't hold visits on state-observed holidays. Sessions are currently capped at 30 minutes to allow disinfecting between visits. Anyone on Quarantine Status can't participate in social visits until cleared by the Health Services Unit. Free video visits use Microsoft Teams, require a valid email address to schedule, and allow up to three authorized adult participants. Visitors can't record video visits.

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Mail & Letters

Address mail clearly with the inmate's full name, inmate number, and facility address so it reaches the right person. All incoming and outgoing mail may be screened for contraband. Legal or privileged mail is opened only in the inmate's presence. Books and magazines are allowed only when new and shipped directly from the bookstore, club, or publisher—all printed material is reviewed under Administrative Directive 10.7. Skip padded envelopes when possible; they're discouraged for security reasons and may slow delivery. There's generally no limit on letters unless a disciplinary penalty applies, but inmates may be prohibited from writing certain people, including victims and some minors when objections are filed.

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Sending Money

You can send money to an inmate at New Haven Correctional Center even if you're not on their approved visitor list. Both mailed money orders and electronic deposits work. For mail, fill out the Inmate Trust Fund Remitter Form and send it with your money order to Inmate Trust Fund, P.O. Box 290800, Wethersfield, CT 06129-0800. Include the inmate's full name and correctional ID—double-check both before sending so your payment isn't rejected or applied to the wrong account. Mailed money orders can take at least 10 working days to post. Call 860-692-7670 if you need help with a mailed payment. For electronic deposits, JPay offers select services through the JPay app on smartphones.

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Contact

Victim notification for New Haven Correctional Center goes through Connecticut's Office of Victim Services (OVS): 225 Spring Street, 4th Floor, Wethersfield, CT 06109, or email OVS@jud.ct.gov. Filing an application seeking release or other relief? Complete JD‑VS‑3 and follow the required distribution: make three copies, attach the original to your application, and send the designated copies to OVS and DOC Victim Services. For sentence-review matters, mail the completed JD‑VS‑3 to the Sentence Review Division at 225 Spring Street, 2nd Floor, Wethersfield, CT 06109—don't send it to the Clerk's Office. The DOC public-information and victim-services process can help direct you to the right unit for general routing and non-legal questions.

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Common Questions

Showing 6 of 15
Q

How do I get on an inmate's approved visiting list at New Haven Correction Center?

You must be on the inmate's approved visiting list before you can visit. Contact the facility or follow their visiting-application process to get added.

Visitation
Q

What identification and documents do I need to bring to a visit at New Haven Correction Center?

Bring valid photo identification for entry. If you’re bringing a visitor under 16, you’ll also need the child’s birth certificate plus one additional document showing the child’s name.

Visitation
Q

How many people can visit and how long do visits last at New Haven Correction Center?

In-person visits are limited to no more than two visitors total, including children, and they’re currently limited to 30 minutes until further notice. Free video visits allow up to three authorized adult participants.

Visitation
Q

What must I put on mail to an inmate at New Haven Correctional Center?

Include the inmate's full name and inmate number on every letter, and put the facility address on the envelope. Missing information can delay or stop delivery.

Mail & Letters
Q

Can I send books or magazines to an inmate at New Haven Correctional Center?

Yes—books and magazines are allowed only if they’re new and shipped directly by the bookstore, club, or publisher. All incoming printed material is subject to review under Administrative Directive 10.7.

Mail & Letters
Q

Are padded envelopes or personal CDs allowed in mail to New Haven Correctional Center?

Padded envelopes create security concerns and may slow delivery—avoid them when possible. CDs are generally obtained through commissary. Outside CDs or tapes must be educational or religious, not available through commissary, and sent directly by a commercial distributor.

Mail & Letters

More Guides

What You Can and Can't Mail to an Inmate in Connecticut: The Complete GuideConnecticut DOC Video Visits: Free Microsoft Teams Visits — How to Schedule and JoinHow Many People Can Visit at Once? Visitor Limits at New Haven Correction CenterHow Many People Can Visit at Once? Visitor Limits, Contact Rules, and Visit Length at New HavenHow to Get Approved to Visit Someone at New Haven Correction CenterHow to Get on an Inmate's Approved Visiting List (Connecticut DOC)How to Get on an Inmate's Visiting List at New Haven Correction CenterHow to Schedule a Free Video Visit Using Microsoft Teams (New Haven Correction Center)How to Schedule Your First Visit at New Haven Correctional CenterHow to Send Money to an Inmate's Account: Mail, Tablet, and Processing TimesHow to Send Money to Someone at New Haven Correction Center (Mailing Money Orders)New Haven Correction Center Visiting Rules: What You Need to Know Before You GoNew Haven's 30-Minute Visit Policy: What It Means and How to Make the Most of a Short VisitSending Money to Someone in a Connecticut DOC Facility (You Don't Need to Be on the Visitor List)Setting Up Free Video Visits at New Haven Correctional CenterVideo Visits at New Haven CC: How to Avoid Losing Your SlotWhat Happens If Your Loved One Is on Quarantine Status at New HavenWhat to Bring (and Leave Behind) When Visiting New Haven Correctional CenterWhat to Bring (and What to Leave Home) for Your Visit to New Haven Correction CenterWhat to Bring (and What to Leave Home) When Visiting a Connecticut DOC FacilityWho to Call When You Have Questions About an Inmate at New Haven Correction CenterWho to Contact at New Haven CC (General, Professional & Weekend Contacts)Before You Drive to New Haven CC: Check-In and What to BringUnderstanding JPay E-Messaging and Tablets for Inmates in Connecticut (What Families Need to Know)What Happens If You Have Unclaimed Money in an Inmate Account (How to Claim It)What to Bring (and What to Leave Behind) When Visiting New Haven Correction Center

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Did You Know?

New Haven Correction Center in Connecticut requires visitors to be placed on the inmate's approved visiting list before they can visit. Confirm your approval with the inmate or the facility before you go so you don't make an unnecessary trip.

This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify