How to deposit funds, commissary, and payment options
Adding money for someone at Roger D. Wilson Detention Facility? Deposits are typically handled through a third-party vendor account. CorrectPay appears on vendor listings with selectable U.S. locations including Tennessee and includes a "Commissary Deposit" option you can choose when paying online. Be careful to select the right deposit type. Commissary funds and credits for phone or video visits are often managed separately. Convenience or processing fees are set by the payment processor and shown during checkout, so review the total before confirming. Common deposit options include online portals or apps, in-person kiosks, automated phone payments, or approved mail or trustee routes. Follow the prompts, enter the inmate identifier, and keep your receipt. Posting can be immediate or take one to two business days.
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CorrectPay vendor listings include Tennessee and a selectable "Commissary Deposit" option for starting an online deposit. Deposits may also be available through online portals or apps, in-person kiosks, automated phone systems, or approved mail or trustee methods, depending on the setup. Keep your receipt and check the vendor confirmation for estimated posting times.
Possibly. Convenience or processing fees are set by the third-party processor, not the facility, and they're displayed during checkout. Check the vendor checkout page for the exact total before confirming payment.
It varies. Some deposits post immediately, while others can take one to two business days. Keep your receipt and contact the facility if the deposit does not show up within the expected timeframe.
Start with the Knox County Sheriff's Office online inmate search. It lists booking details and charges, so you can confirm whether the person you're trying to reach is currently in the Knox County system. The search results also show basic information you'll likely be asked about if you call.
All visitation at Roger D. Wilson Detention Facility is done by video. You can visit onsite using the facility's video setup or remotely from home. Either way, each inmate is limited to two scheduled visits per week.
Video visits at Roger D. Wilson Detention Facility are pretty simple once you understand the basics: two visit types, daily hours, and a weekly limit on scheduled visits. Here's how to plan an onsite or remote video visit that fits your schedule.
