How to visit, scheduling, dress code, and visitor requirements
Hilltop Unit uses the TDCJ Online Visitation Scheduler. You'll need to create your own visitor account since staff can't set one up for you (though they can help update your information once your account exists). If your Relationship Request shows "Relation Requests Pending Approval," you won't be able to schedule a visit until TDCJ staff approve it. Regular on-site visits last two hours, starting when both you and the inmate are present. During contact visits, physical contact is limited to one embrace and one kiss at the beginning and one at the end. Holding hands is allowed only with hands on top of the table where staff can see. Visits can be restricted or canceled for security, lockdowns, or health reasons.
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Who can visit at Hilltop Unit depends on the inmate's approved Visitors List. Here's how the list works, how often changes are allowed, and what to do if you're removed and want to appeal.
To schedule your first visit at Hilltop Unit, you'll use the TDCJ Online Visitation Scheduler. Create an account, add your loved one with their 8-digit ID number, wait for relationship verification, then book the first available slot.
Want to schedule a visit at Hilltop Unit through TDCJ's online system? You'll need to create your own scheduler account first. The process is simple, but a couple of small details (like phone number formatting) can trip you up if you're not prepared.
Planning a visit to the Hilltop Unit comes down to two things: you'll need your own TDCJ Online Visitation Scheduler account, and regular visits last two hours once everyone is present. Here's how to prepare so nothing catches you off guard.
Contact visits at Hilltop Unit come with specific rules about physical contact. Knowing them ahead of time helps you avoid getting corrected during the visit or having it cut short.
Planning a trip to see someone at Hilltop Unit? You'll need to understand TDCJ's weekend visiting hours, how the Monday–Sunday visiting cycle works, and how long each visit lasts.
If you keep hitting a limit when trying to plan visits at the Hilltop Unit, there's one statewide TDCJ rule behind it: an inmate's approved Visitors List can only hold so many people at once.
Regular visits at Hilltop Unit last two hours. The visit time starts when both the inmate and the visitor(s) are present.
Yes. You must create your own TDCJ Online Visitation Scheduler account, and facility staff cannot create one for you. Staff can help with updates after your account exists.
You may have one embrace and one kiss at the beginning and one embrace and one kiss at the end of each contact visit. Holding hands is allowed only if your hands stay on top of the table in view of staff.
Trying to stay in touch with someone at Hilltop Unit? Start with the basics: set up your TDCJ visitation scheduler account, pick the right visit type, and confirm details with the unit before you make the trip.
Sending money to someone at the Hilltop Unit starts with one key rule: you must be an approved sender before depositing any funds.
Mail to Hilltop Unit doesn't work the way it used to. TDCJ switched to a digital mail platform, so most personal letters now go to a processing center where they're scanned and delivered through the inmate's secure tablet. No tablet? They'll get printed copies instead.
