New Mexico

Yes. San Juan County Adult Detention Center states all detainee visits must be scheduled and conducted online.

In NMCD facilities, contact visits are defined as allowing limited physical contact, and NMCD explicitly states an inmate may hold his or her own children. Facilities can also require documentation for minors, and some jails require a birth certificate for anyone under 18.

Start with the facility where your loved one is housed, and ask for the right office for release questions or complaints (for example, Bernalillo County MDC lists a main phone number and information desk hours). If you need an advocate, NMCD publishes facility-level inmate advocates, for example Lea County Correctional Facility lists an inmate advocate (Moriama Valeriano) with a phone number. Some county detention centers also list separate service numbers for inmate phone and inmate money questions (for example, Doña Ana County lists both).

In NMCD facilities using the new system, NMCD states Smart Communications tablets replace physical mail by digitally uploading mail to inmate tablets. Other facilities can have different setups and addresses, including third-party digital mail centers, so always verify the current mail instructions for the specific jail or prison.

Yes. NMCD policy says total authorized deductions (including victim restitution, confinement costs, discharge money, child support, or a combination) cannot exceed 50% of the inmate’s net compensation.

Some facilities prohibit items like food, beverages, and cell phones in the lobby, and they may ban smoking anywhere on facility grounds. You can save yourself a lot of stress by leaving these items secured in your vehicle before you enter.

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