Natrona County Detention Center

For information about an ICE detainee housed at Natrona County Detention Center, call 307-235-9521 between 8 a.m. and 5 p.m. Have the detainee's first, last and hyphenated names, any aliases, date of birth and country of birth ready. For ICE case-information requests about someone detained there, email wyomingero@ice.dhs.gov. This mailbox does not accept Stay of Removal applications or case appeals. For information about a matter before the immigration court, call 1-800-898-7180. Applications for relief from removal and other applications requested by the immigration judge must be filed directly with the immigration court. For a matter before the Board of Immigration Appeals, call 703-305-0289 for automated information or to speak with a live representative during office hours.

If you want to visit a friend or family member at Natrona County Detention Center, use the NCIC communication route rather than planning an in-person visit. ICE’s facility guidance, updated August 6, 2026, says the Sheriff’s Office does not allow in-person friends-and-family visitation and contracts inmate communication through NCIC Correctional Services. You can find service information at NCIC.com or https://www.natronacounty-wy.gov/205/Visitation. Legal representatives have a separate in-person visit option. If you are a legal representative, call 307-235-9521 to schedule an appointment with your client.

The county’s published sending-money policy accepts Western Union or Money Gram money orders and cashier’s checks for mailed deposits to an inmate’s account. Do not mail cash or a personal check. Place the money order or cashier’s check alone in the envelope. Address it to the inmate’s full name, C/O NCDC, 201 N David, 2nd Floor, Casper, WY 82601, and include your return address. Personal letters use a separate route through PO Box 591 in Longview, Texas 75606. Follow the county’s mail instructions for correspondence rather than enclosing a letter with your deposit.

Send no more than one photo per mailing to Natrona County Detention Center. If you include more than one, the entire letter and its contents will be returned without being scanned or delivered. Under the facility's mail-scanning policy, in use as of March 14, 2024, personal mail is scanned and delivered electronically through NCIC for viewing on facility kiosks or tablets. Address your envelope with the inmate's full name, Natrona County Detention Center, PO Box 591, Longview, Texas 75606. Put the inmate's name and your return address on the front of the envelope. Your photo must be 4 by 6 inches or smaller; Polaroid photos, laminated photos and sexually explicit material are prohibited. Keep the mailing to no more than five pages and no larger than 8.5 inches wide by 11 inches tall. Only the front of each page is scanned. Mail with writing on the back, or with more than five pages, will be returned to you. Do not use staples, tape or stickers in or on the letter. Mail sent to PO Box 591 is not returned or released after processing. Once it has been processed and received electronically by the inmate, the original mail is destroyed.